Medical Manufacturer | Microsoft 365 Case Study | CG TECH

Building a collaborative and secure information management environment for a medical equipment manufacturer

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Building a collaborative and secure information management environment for a medical equipment manufacturer

Client: Medical equipment manufacturer

Industry: Manufacturing

Organisation Size: 10+ employees

Country: Australia

Technologies: Microsoft 365, including Exchange Online, Entra ID, SharePoint Online, Teams.

The Challenge
The organisation faced challenges in managing their technology and information management environment, with disjointed tools, limited collaboration capabilities, and a lack of centralised governance. Existing systems were siloed, making it difficult to establish a cohesive, scalable information management system. They required strategic documentation, a robust intranet, and a future-ready Microsoft 365 environment to support operational security, efficiency and growth.

The Solution

Technical Assessment and Strategic Documentation:Conducted a detailed review of the technology ecosystem, identifying gaps and providing a roadmap for optimising licensing, governance, and security configurations.

Microsoft 365 Implementation: Migrated critical data from legacy systems to a fully integrated Microsoft 365 environment. This included configuring, testing, and deploying Exchange Online, Azure Active Directory, SharePoint Online, Teams, and cloud backup solutions, aligned with best practices.

Intranet Development: Designed and implemented a user-friendly intranet on SharePoint Online, featuring key functionalities like global navigation, collaborative spaces, centralised policies, and tailored branding.

Governance and Training:Delivered governance frameworks and training sessions to empower staff with tools and knowledge for sustainable information management.

The Benefits

Efficiency: Streamlined workflows and reduced redundancies through integrated systems and automated processes.

Enhanced Collaboration:A unified platform facilitated seamless communication and teamwork across departments.

Scalable Strategy: Established a robust and future-ready Microsoft 365 environment, positioning the organisation for sustained growth.

Improved Governance: Provided a clear framework for information security, compliance, and management.

Employee Engagement: The modern intranet fostered a connected and informed workplace, enhancing productivity and alignment.

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