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Microsoft launches Power Automate Process Mining

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Rony Monant October 24, 2023 0 Comments

Available today! Power Automate Process Mining is officially part of the family and has been available since August 2023.

In November 2022, Microsoft announced the public preview of new process mining capabilities within Power Automate.  Newly released, this capability helps you understand business processes in your organisation, uncover inefficiencies and bottlenecks, and achieve process optimisation.

Process and task mining are critical for any organisation to provide deep process insights that empower customers to identify bottlenecks in processes and continuously improve them, saving costs and uncovering opportunities to run more efficient business operations. In this article, we explain the key features the business value to organisations.

Power Automate Process Mining capabilities

Get insights for process improvement by capturing rich visual process maps. These maps provide “x-ray” like visibility into how a process is being executed within your organisation, analysing end-to-end processes with AI-powered root cause analysis, and unlocking hierarchical views with interactive drill-downs. A visual process map gives you insights into the ideal and non-ideal processes, the average durations of the activities, the number of activities that have been reworked, and more.

Unlock process insights, get guided recommendations, and automate with Power Automate or leverage multiple actions and optimise your processes with Power Apps, Power Virtual Agents, and AiBuilder. Set up notifications in Microsoft Teams or Outlook when KPIs are not met.

Process mining offers several significant business values to organisations:

  • 01 Process Understanding

    Provides a clear and visual representation of how processes are actually being executed within an organisation. This understanding enables stakeholders to identify inefficiencies, bottlenecks, and variations, leading to better process optimisation.

  • 02 Data-Driven Decision Making

    Process mining is based on real data, not assumptions. It allows businesses to make data-driven decisions, identify root causes of issues, and prioritise improvements for maximum impact.

  • 03 Process Optimisation

    By uncovering inefficiencies and bottlenecks, process mining helps businesses streamline their processes, reduce lead times, and improve overall efficiency. This optimisation leads to cost savings and increased productivity.

  • 04 Compliance and Auditing

    Process mining can help ensure compliance with regulations and industry standards by providing a transparent view of process execution. It aids in identifying non-compliant activities and assists during audits.

  • 05 Continuous Improvement

    Process automation fosters a culture of continuous improvement within the organisation. Process mining enables businesses to monitor changes over time, assess the impact of process changes, and refine processes iteratively.

  • 06 Customer Experience

    By understanding processes from the customer's perspective, organisations can identify pain points and deliver better customer experiences, ultimately leading to higher customer satisfaction and loyalty.

  • 07 IT System Optimisation

    Process mining highlights the usage and performance of IT systems, enabling businesses to optimise the usage of their Power Platform solutions or other systems for better outcomes.

  • 08 Process Automation

    Process mining can help identify processes that are suitable for automation. By automating repetitive and low-value tasks, businesses can free up resources for more strategic activities.

Increase productivity with CG TECH and Power Automate

Power Automate’s process mining capabilities can transform your organisation’s productivity by providing unparalleled insights into its operations. By analysing data from various systems and applications, it identifies bottlenecks, inefficiencies, and areas for improvement in business processes. This data-driven approach enables organisations to make informed decisions, implement process enhancements, and automate repetitive tasks, leading to increased efficiency, cost savings, and improved overall productivity.

If you think you’d like to see a bit more of the Power Platform and understand more about process automation then we would love to show you – get in touch!

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