Teams

Teams is where conversations, meetings, calls and decisions happen inside Microsoft 365. It is also becoming the front door for AI at work: Copilot Chat runs across chats, channels, calling and meetings, and agents can be added to a team the way a colleague would be.

They are a policy question. We configure who can record, where recaps flow and how long they are retained, aligned to your obligations, so the answer is deliberate rather than accidental.

It retired on 30 June 2026, with previously scheduled events running only until February 2027. Town halls are the replacement, and we run that migration as a priority piece of work.

It depends on the agent. Some capabilities ride on Microsoft 365 Copilot licensing, and others are metered by consumption. We map the licensing before anything is switched on.

Ownership first, then lifecycle policies that archive inactive teams, then creation rules so the sprawl does not regrow. Nothing is deleted without an owner signing off.

It is what happens when anyone can create a team and nobody ever closes one. You end up with hundreds of half-used teams, duplicated files and no idea which is current. It matters more now, because Copilot reads all of it and cannot tell the dead ones from the live ones.

Slowly and visibly. We work out what is genuinely inactive, archive rather than delete, tell people before it happens and give them a way to object. The technical part is easy. Not blindsiding anybody is the part that takes planning.

An agent can sit in a channel and answer from approved content, or take an action when asked. The useful version is narrow: one job, one clear owner, an obvious way to tell it is not a person. The unhelpful version is a general assistant nobody trusts.