Copilot Readiness Assessment
Get ready to get value from Microsoft Copilot.
Microsoft Copilot can save time, but only if your data and permissions are in order first. We check that you are ready and fix the gaps.
Why do Copilot rollouts disappoint?
Copilot reads your existing files and permissions. If those are messy or too open, results are poor or risky.
Check data, permissions and licences
We confirm your data, permissions and licences are ready before Copilot goes live.
Fix oversharing and access gaps
We tighten permissions so Copilot only surfaces what each person should see.
Plan a safe, useful rollout
A staged rollout aimed at where Copilot pays back, without the risk.
What a weak rollout costs you
The wasted licence spend is the easy number to see. The bigger cost is trust. When Copilot returns the wrong file or a poor answer early on, people decide it does not work and quietly stop using it. Oversharing that was always there becomes visible and turns into a security problem. And the time you hoped to save never arrives, because the foundations were never ready.
Licence spend with little to show for it
Copilot licences get paid for but sit unused because the ground was not prepared.
Early answers that break user trust
Poor first results, so staff quietly stop using it.
Oversharing exposed across the business
Copilot pulls up files people were never meant to reach.
We get the foundations right, then prove it on real work
We do not switch Copilot on and hope. We check that your data, permissions and licences are ready, then pilot it on the tasks your team actually does.
Assess readiness
We review your data, security posture and licensing, and find the gaps that would make Copilot results poor or risky.
Fix the foundations
We sort out oversharing, tighten access and tidy the content Copilot will read, so answers are safe and useful.
Pilot on real use cases
We pick a few high-value tasks with the teams that will use them, configure Copilot, and test it against real work.
Enable and scale
We train your people on their own use cases, track adoption, and set a roadmap to extend Copilot with confidence.
The result: a clear go-ahead to scale Copilot, with the security and adoption groundwork already done.
Copilot Cowork Cost Estimator
What would Copilot Cowork cost your team?
Work out your likely monthly spend in AUD and projected return on investment. See your licensing and estimated credit usage.
Start your estimate →Takes about 2 minutes. Get instant access and a detailed report emailed to you.
Your team
Customer Spotlight
How we did this for a major ports operator
A major ports operator wanted to lift operational efficiency with Microsoft 365 Copilot, and needed to scale it with confidence. We ran a Copilot Readiness Assessment across governance, security and licensing, found use cases with Legal, HR and IT, configured Copilot for each team, and ran tailored training so the pilot landed with real users.
The outcome
A confident path to scale Copilot across the business
Security and governance gaps mapped before any rollout
Department-specific training that drove real adoption
A roadmap of AI agent use cases for the next pilots
Safe by design
AI is only useful if you can trust it. We build automation and agents you can stand behind in an internal review or in front of a regulator. We design for Australian data and privacy expectations, which matters most in government, health, education and financial services. Your data is never used to train public models.
Controls we build in
- Identity controls
- Least-privilege access
- Clear data-handling rules
- Audit logs
- Human handoffs
Other examples of our work
What good looks like
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
Aged Care Provider
Copilot Studio
Staff used an AI agent to find policies and forms, but answers were slow and inconsistent.
We rebuilt it in Copilot Studio with stronger grounding, clearer prompts and multilingual support.
Outcomes
- Faster, more consistent answers
- Grounded in approved content
- Multilingual access for staff
Community Transport Provider
Copilot Studio
The client matched volunteers to clients by hand, which was slow to scale.
We built a proof of concept agent in Copilot Studio that suggests ranked matches with clear reasons.
Outcomes
- Faster, fairer matching
- A clear reason for each match
- Built to scale safely
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Early Learning Peak Body
Power Pages
A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.
We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.
Outcomes
- One portal for 38 kindergartens
- Funding visible in real time
- Secure, accurate exchanges
Chemical Manufacturer
Microsoft 365
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
Outcomes
- 500+ orphan documents found
- Idle Teams cleaned up
- A clear path to adoption
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
Outside School Hours Care Provider
Power Automate
A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.
We automated the run with Power Automate, a Power App form and DocuSign.
Outcomes
- 2,500+ contracts issued
- Signed copies filed to SharePoint
- Fewer manual steps and errors
Common questions about Copilot readiness
What is a Copilot readiness assessment?
It is a check of whether your Microsoft 365 environment is ready for Copilot before you roll it out. Copilot can save time, but only if your data and permissions are in order first. We check that you are ready and fix the gaps.
Why is our Copilot not giving good answers?
Almost always because the content and permissions behind it are messy. Copilot works best on clean, well-governed information. We fix that first.
Could Copilot expose sensitive files?
It follows your existing permissions, so if those are loose, it can surface the wrong files. We review and tighten access before rollout, which is the core of readiness.
How long does a readiness assessment take?
It is short and fixed-scope. We confirm the timeframe with you up front.
Can we turn Copilot on without doing this first?
You can, and plenty do. The risk is that Copilot surfaces content people were never meant to see, or gives poor answers because the underlying content is a mess. Both are harder to walk back than to prevent.
What usually turns up in an assessment?
The most common findings are over shared sites, permissions that were set years ago and never reviewed, and duplicate or out of date documents that Copilot treats as current.
Do we have to fix everything before we start?
No. We separate what must be fixed before rollout from what can be tidied later, so you are not held up by work that does not change the result.
Who from our team needs to be involved?
Whoever administers Microsoft 365, plus someone who can make decisions about who should see what. The technical checks are quick. The access decisions are the part that needs the business in the room.
Ready when you are
Tell us the problem. We will bring the plan.
Start with a discovery session. You leave with clear, prioritised next steps, not a sales pitch.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote