Success story
City Council
Property acquisitions crawled through a complex manual process, causing delays and errors.
- Client
- City Council
- Industry
- Local government
- Technologies
- Nintex, Promapp, SharePoint Online
This client is the local government for one of the fastest growing communities in South East Queensland.
The challenge
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
What we did
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
We mapped and automated the property acquisition process end to end.
What this involved
- Mapped the existing property acquisition process step by step.
- Analysed where the delays, complexity and bottlenecks sat.
- Documented the improved process in Promapp.
- Automated it with Nintex forms and workflows.
- Integrated with SharePoint Online for real-time tracking.
The results
What City Council got
Acquisitions move faster
Automated workflows cut the effort at every step
Fewer errors
Each step now runs the same way every time
Progress visible in real time
Tracking in SharePoint keeps everyone accountable
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