CG TECH

Success story

Regional Council

Apps and flows had spread across seven environments faster than anyone could govern them.

Power Platform Local government
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Client
Regional Council
Industry
Local government
Technologies
Power Platform, Microsoft 365, Entra ID
Regional Council

This client is a regional local government in Central Queensland, delivering community services and infrastructure to its residents.

The challenge

Power Platform and Microsoft 365 had grown across seven environments with little governance.

What we did

We reviewed the whole setup and supported the changes to tighten security and control.

We looked across the whole Power Platform and Microsoft 365 setup, then helped put the fixes in place.

What this involved

  • Assessed the Power Platform, Microsoft 365 and Entra ID environments across all seven environments.
  • Found misconfigurations and security gaps that had built up as use grew.
  • Gave best practice recommendations for security, governance, training and efficiency.
  • Planned the changes and set priorities with the council.
  • Provided hands-on support as the changes were rolled out.

The results

What Regional Council got

Governance across 7 environments

Misconfigurations and security gaps found and fixed

1,400 monthly runs under control

Power Automate flows reviewed and governed

200+ app launches a month

Best practice policies keep the platform stable

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