Success story
North Queensland Council
Dozens of Teams and SharePoint sites had sprawled with no shared structure or rules.
- Client
- North Queensland Council
- Industry
- Local government
- Technologies
- Microsoft 365, Teams, SharePoint Online
This client is the local government for a North Queensland region, serving a mix of coastal and inland communities.
The challenge
Teams and SharePoint had grown without much structure.
What we did
We reviewed the setup and built a document system with automated site creation and clear governance.
We brought order to a fast-grown Teams and SharePoint setup.
What this involved
- Reviewed the Teams and SharePoint environments against best practice.
- Gave clear governance recommendations.
- Built a document management system on SharePoint Online.
- Set up automated site creation and provisioning with PowerShell.
- Managed metadata, taxonomy and templates for consistency.
- Tidied 54 sites, three hubs and 206 document sets.
The results
What North Queensland Council got
54 SharePoint sites tidied up
Reviewed against best practice with 3 hub sites
206 document sets organised
Managed metadata and templates keep it consistent
New sites created automatically
PowerShell provisioning cuts setup time
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Bulk Water Authority
SharePoint
The client wanted to modernise how it shares corporate governance content, but the old intranet was hard to use.
We built a hub and themed sites on SharePoint Online, branded and easy to use.
Outcomes
- Governance content easy to find
- Branded, modern sites
- Smoother staff onboarding
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month