Built for Your Sector
The same outcome-first model, across the sectors we serve.
The work that pays back first looks different in each sector. We bring the same outcome-first model and shape it around your industry, your data and the rules you work under.
Industries we serve
Pick your sector to see the common problems we fix and how we help.
Professional services
Advisory, legal and accounting teams.
Financial services
Banking, insurance and finance.
Not-for-profit
Do more with lean resources.
Manufacturing
Plants, production lines and supply chains.
Aviation and transport
Keep fleets, freight and operations moving.
Engineering and construction
Projects, sites and subcontractors.
Aged care
More time for care, less admin.
Health care
Safer, simpler clinical operations.
Child services
Early learning and child-focused services.
Local government
Councils and the communities they serve.
Education
Schools, training and higher ed.
State and federal government
Secure delivery for agencies and departments.
What good looks like
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
Insurance Provider
SharePoint + Power Platform
An unsupported SharePoint 2010 setup was a security risk and held back HR and Payroll.
We moved this insurance provider to SharePoint Online and rebuilt the key forms and approvals in Power Platform.
Outcomes
- Payback in six months, not two years
- Sensitive HR data better protected
- One setup for staff worldwide
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
Early Learning Peak Body
Power Pages
A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.
We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.
Outcomes
- One portal for 38 kindergartens
- Funding visible in real time
- Secure, accurate exchanges
Chemical Manufacturer
Microsoft 365
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
Outcomes
- 500+ orphan documents found
- Idle Teams cleaned up
- A clear path to adoption
Ports Operator: AI Scheduling Agent
Microsoft Copilot
Staff extracted shipment scheduling data from email attachments and websites manually, so reporting ran late and sources never quite lined up.
We built an AI agent that reads the attachments and websites itself, files the data and flags changes to stakeholders.
Outcomes
- Schedules gathered automatically
- One source of truth
- Changes flagged as they happen
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
Ports Operator
Microsoft Copilot
They wanted to roll out Microsoft Copilot safely across the business.
We ran a readiness assessment and a pilot across legal, HR and IT, with governance, security and training built in.
Outcomes
- Copilot scaled with confidence
- Use cases proven across teams
- Governance and training in place
Common questions about working in your sector
What does CG TECH mean by industries?
These are the sectors we work in most, each with its own page. The work that pays back first looks different in each one, so we bring the same outcome-first model and shape it around your industry, your data and the rules you work under.
Which industries do you work with?
Local government, state and federal government, aged care, health care, education, engineering and construction, financial services, manufacturing, not-for-profit, professional services, aviation and transport, and child services. Each has its own page on this site.
What if our industry is not listed?
Talk to us anyway. The sectors here are where we have done the most work, not the limit of it. The problems underneath, approvals, reporting, documents and data, look much the same in most businesses.
Do you understand our sector, or just the technology?
Both matter, and the technology is the easier half. What makes these projects work is knowing which rules you operate under, what your busiest week looks like and where the evidence has to land. That is why we start by asking rather than presenting.
What size organisation do you work with?
Our sweet spot is 50 to 500 seats. Large enough for this work to be worth doing properly, small enough to see a result within a quarter.
Do you work with the public sector as well as business?
Yes, and a good share of our work is public sector: councils, state and federal agencies, and government funded providers. Those projects carry extra requirements around records, security and accountability, and we build to them.
Can you show us work you have done in our sector?
Yes. Each industry page carries real examples, and the success stories on this site set out the problem, what we built and what changed. Where a client has asked to stay unnamed, we describe them by sector instead.
Where should we start?
With your industry page, then the problem costing you most. If you would rather start from the problem than the sector, the Challenges pages are organised that way.
Ready when you are
Work in a sector not listed here?
Bring the business problem you want to solve. We will map the work and show you where AI and automation pay back first.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote