Success story
Chemical Manufacturer
Teams and SharePoint were switched on but sitting idle, with no rules around how to use them.
- Client
- Chemical Manufacturer
- Industry
- Manufacturing
- Technologies
- Microsoft 365, Teams, SharePoint Online

This client operates a chemical manufacturing plant in Central Queensland, supplying the mining industry.
The challenge
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
What we did
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
We turned an idle Microsoft 365 setup into a plan the team could actually adopt.
What this involved
- Reviewed the current configuration and governance to find the gaps.
- Surfaced more than 500 orphan documents and six inactive Teams.
- Designed a best practice approach for communication, collaboration and records.
- Set a phased adoption roadmap the team could follow without extra investment.
The results
What Chemical Manufacturer got
500+ orphan documents found
Content with no owner surfaced and dealt with
Idle Teams cleaned up
Six inactive Teams and six single-channel Teams flagged
A clear path to adoption
A phased roadmap with no extra investment needed
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Outcomes
- 93,000 documents under control
- Co-authoring at last
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Bulk Water Authority
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Outcomes
- Governance content easy to find
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