AI Agents and Automation for Adelaide Businesses
We help Adelaide and South Australia teams put AI agents and automation to work, taking real, repetitive work off your people so they can focus on higher-value work.
Senior consultants, working with you online. Most work starts with a short, fixed-price discovery, and we reply within 4 business hours.
Microsoft and AI specialists, working with Adelaide teams
We help Adelaide businesses get more from the Microsoft tools they already pay for, then add automation and AI where it saves real time. Senior people, plain language, wherever you are.
From idea to execution, for Adelaide teams
Pick the work that matters most. Each solution can be delivered on its own or as part of a bigger plan.
- Advisory and EnablementA practical AI plan with costs and priorities.→
- Agentic and Generative AIAgents that draft, summarise and answer for your team.→
- Business Process AutomationAutomate the approvals, forms and follow-ups.→
- Digital WorkplaceOne tidy home for files, knowledge and teamwork.→
- Data and AnalyticsClear reporting from the systems you already run.→
- Sales and CRM SolutionsPipeline, quotes and customers in one view.→
What good looks like
A few examples of the work we are proud of, across Microsoft, data and AI.
ECH: Making Employee Recognition Easier with Power Platform
Power Platform
Running the staff awards by hand took real coordination, and the process was hard to see into.
We built the ME Awards on the Power Platform, with nominations, voting and results in one connected experience.
Outcomes
- Less manual administration
- A simpler employee experience
- Greater transparency
Retirement Living Operator: Communications Hub
SharePoint
The intranet no longer supported how teams worked, so collaboration and productivity suffered across the organisation.
We designed and built a new Communications Hub on SharePoint Online, branded and secured for the way they work.
Outcomes
- Policies in one place
- Contacts that stay current
- A foundation to build on
Community Transport Provider
Copilot Studio
The client matched volunteers to clients by hand, which was slow to scale.
We built a proof of concept agent in Copilot Studio that suggests ranked matches with clear reasons.
Outcomes
- Faster, fairer matching
- A clear reason for each match
- Built to scale safely
Medical Technology Company
Microsoft 365
The client had disjointed tools and no central governance.
We moved them from Google Workspace to Microsoft 365 and built a SharePoint intranet, with governance and training.
Outcomes
- One connected workplace
- Stronger security and governance
- A modern intranet for staff
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
Medical Research Institute
Microsoft Purview
The client needed stronger data governance and better use of Microsoft 365.
We reviewed their data loss controls in Purview and built a training plan for staff.
Outcomes
- Stronger data protection
- Clearer view of data risks
- Staff using Microsoft 365 well
Pharmaceutical Company
Power BI
The client’s Power BI reports needed more speed, clearer visuals and a shared home so teams could work from the same numbers.
We rebuilt the reports in a shared workspace, tuned them for speed and redesigned the visuals for both leaders and analysts.
Outcomes
- Faster, easier-to-read dashboards
- One shared source for reporting
- Clearer insight for decisions
State Ombudsman
Fabric + Purview
The client was moving data off old on-premises systems and needed it governed.
We set up a Microsoft Fabric workspace and a plan for Purview, aligned to state rules.
Outcomes
- Cloud-ready data platform
- Retention and security covered
- Aligned to state rules
ECH: Making Policy Answers Easier to Find and Trust
Copilot Studio
ECH had an AI agent for policies and forms, but answers were slow, long and inconsistent.
We optimised the Copilot Studio agent and the SharePoint knowledge behind it, and added multilingual support.
Outcomes
- Faster access to trusted information
- Clearer, consistent answers
- More inclusive access
Safe by design
AI is only useful if you can trust it. We build automation and agents you can stand behind in an internal review or in front of a regulator. We design for Australian data and privacy expectations, which matters most in government, health, education and financial services. Your data is never used to train public models.
Controls we build in
- Identity controls
- Least-privilege access
- Clear data-handling rules
- Audit logs
- Human handoffs
Working with CG TECH in Adelaide
What does CG TECH do for Adelaide businesses?
We put automation and AI to work in Adelaide and South Australia teams, taking real, repetitive work off your people so they can focus on higher-value work. That runs from an AI roadmap and governance, through Microsoft 365 and Copilot, Power Platform automation and custom AI agents, to the data and reporting work that makes them reliable.
Do you work with Adelaide businesses?
Yes. We work with small and mid-sized businesses of 50 to 500 staff and public sector teams across Adelaide and South Australia. We can meet in person or work with you remotely, whichever suits.
Are you a local AI consultancy in Adelaide?
We are an Australian digital transformation, automation and AI consultancy working with Adelaide and South Australia teams. We work across Microsoft, OpenAI, Anthropic, Perplexity and open-source, and we pick the right tools for the job.
Can you help South Australia public sector and SMB teams with AI agents and automation?
Yes. We work with South Australia public sector teams as well as growing businesses. We build AI and automation that is safe by design, with the controls and audit trails the public sector expects.
How much does it cost?
Most work starts with a short, fixed-price discovery, so you know the scope and price before you commit. From there we scope each piece of work and give you a fixed price quote, with no surprises.
How quickly can we start?
Most engagements begin with a short discovery, which we can usually book in soon after your first call. From there we agree the first piece of work and a timeline that suits you, without a long sales cycle.
Do we need to replace the systems we already use?
No. We build on the Microsoft tools you already pay for, like Microsoft 365, and add automation and AI where they save the most time. We start small, prove the value, then build from there.
Which industries do you work with in South Australia?
We work across local government, state and federal government, aged care, health care, education, engineering and construction, financial services, manufacturing, not-for-profit, professional services, aviation and transport, and child services. There is a page for each on this site, and the pattern of work is usually similar even where an industry is not listed.
Ready when you are
Ready to put AI and automation to work in Adelaide?
Bring the business problem you want to solve. We will map the work and show you where AI and automation pay back first.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote