Success story
State Ombudsman
Moving data off ageing on-premises systems risked gaps in security, retention and compliance.
- Client
- State Ombudsman
- Industry
- State and federal government
- Technologies
- Microsoft Fabric, Microsoft Purview

This client is an independent statutory watchdog that investigates complaints about government agencies and community service providers.
The challenge
The client was moving data off old on-premises systems and needed it governed.
What we did
We set up a Microsoft Fabric workspace and a plan for Purview, aligned to state rules.
Moving data off ageing on-premises systems risked gaps in security, retention and destruction. We built the governance framework first.
Why it mattered
A state ombudsman operates under regulatory requirements that do not soften because a migration is underway. Moving to Microsoft Fabric without a governance position first would have carried real risk: unclear retention, unclear destruction, and security gaps discovered after the data had already moved.
What we did
- Wrote the governance policy. Aligned to state frameworks rather than generic best practice.
- Ran a security gap analysis. Finding vulnerabilities before migration rather than after.
- Set retention and destruction policies. Cloud-ready and aligned with their legal mandates.
- Built the Fabric workspace. For data integration, curation and analytics.
- Documented it properly. Policy documents, architectural blueprints and training resources.
- Mapped the Purview roadmap. For data loss prevention and classification as the next step.
The difference it made
- Compliance with state regulatory requirements, with the risk of non-compliance reduced.
- A stronger security posture going into the migration, not after it.
- Centralised data producing insight rather than sitting in ageing systems.
- A foundation that scales as data volumes and obligations grow.
The results
What State Ombudsman got
Cloud-ready data platform
A central Fabric hub for integration and reporting
Retention and security covered
Gaps in retention and destruction policies closed
Aligned to state rules
Policies matched to state governance requirements
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Queensland Government Department: Data Governance
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Outcomes
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