CG TECH

Success story

State Education Department

Hand-assigning Microsoft licences buckled under a fast-growing, ever-changing workforce.

Identity + Automation Education
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Client
State Education Department
Industry
Education
Technologies
Microsoft Identity Manager, Entra ID, PowerShell
State Education Department

This client is a state government department responsible for delivering public schooling and early childhood education.

The challenge

Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.

What we did

We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.

We took the manual work out of assigning Microsoft licences.

What this involved

  • Ran workshops to gather the requirements.
  • Automated licence assignment from HR data.
  • Used Azure AD groups for simple cases and PowerShell for more complex ones.
  • Started with a proof of concept, then rolled out in phases.
  • Made the process auditable for compliance.

The results

What State Education Department got

Licences assigned automatically

Driven by HR data through Identity Manager

Lower admin overhead and cost

Only the licences people need get assigned

Auditable, compliant process

Human error taken out of licence allocation

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