Success story
Ports Operator
Rolling out Copilot without the right guardrails risked exposing sensitive data.
- Client
- Ports Operator
- Industry
- Aviation and transport
- Technologies
- Microsoft 365 Copilot
This client operates major container, bulk liquid and motor vehicle trade gateways under long-term leases for an Australian state.
The challenge
They wanted to roll out Microsoft Copilot safely across the business.
What we did
We ran a readiness assessment and a pilot across legal, HR and IT, with governance, security and training built in.
We set the client up to run Microsoft Copilot safely, then proved it with a pilot.
What this involved
- Ran a readiness assessment covering governance, security and licensing.
- Picked clear use cases in Legal, HR and IT.
- Configured Copilot for each team and connected the right sources.
- Wrote step-by-step guides for pilot users.
- Ran training workshops with tailored resources.
- Set up permissions and admin access for the usage dashboard.
- Tracked adoption, feedback and productivity through the pilot.
The results
What Ports Operator got
Copilot scaled with confidence
Readiness assessed across security and licensing
Use cases proven across teams
High-value pilots in Legal, HR and IT
Governance and training in place
Workshops, procedures and usage monitoring
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