CG TECH

Success story

State Ombudsman

Moving data off ageing on-premises systems risked gaps in security, retention and compliance.

Fabric + Purview State and federal government
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Client
State Ombudsman
Industry
State and federal government
Technologies
Microsoft Fabric, Microsoft Purview
State Ombudsman

This client is an independent statutory watchdog that investigates complaints about government agencies and community service providers.

The challenge

The client was moving data off old on-premises systems and needed it governed.

What we did

We set up a Microsoft Fabric workspace and a plan for Purview, aligned to state rules.

We set the Ombudsman up to move data to the cloud with governance built in.

What this involved

  • Wrote a data governance policy aligned to state rules.
  • Ran a security gap analysis before any migration.
  • Set cloud-ready retention and destruction rules to match legal duties.
  • Built a Microsoft Fabric workspace for bringing data together and analysing it.
  • Produced policy documents, architecture blueprints and training material.
  • Laid out a roadmap to bring in Microsoft Purview for data protection.

The results

What State Ombudsman got

Cloud-ready data platform

A central Fabric hub for integration and reporting

Retention and security covered

Gaps in retention and destruction policies closed

Aligned to state rules

Policies matched to state governance requirements

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