CG TECH

Aged care

Clear answers for the people running care

We build Microsoft Fabric and Power BI reporting for aged care and retirement living providers. One trusted view across operations, finance and workforce, so decisions rest on facts rather than exports.

Why it matters

Good care decisions need numbers people can trust

Aged care runs on hard choices about staffing, spending and services, and the numbers behind those choices often live in separate systems that do not talk. Reports get stitched together by hand, and by the time they land the month has moved on.

A well-built data platform quietly does the stitching for you. Data flows from your source systems into one governed place, and the people making decisions see the same, current picture.

  • One current picture across every system
  • Reports that refresh themselves, not someone’s Friday
  • Numbers leaders can stand behind in the boardroom
A nurse looks through photographs with an elderly resident in the garden of an aged care home
Examples of our work

What good looks like in aged care

Two real projects for a national retirement living operator, an Australian retirement living provider.

Retirement Living Operator

Microsoft Fabric platform

Reporting was manual and split across separate applications, each with its own licence.

We set up Microsoft Fabric, built pipelines from sources including Salesforce, Snowflake and on-premises databases, and delivered a Power BI report suite with training for their team.

Outcomes

  • One platform, many sources
  • Legacy siloed reporting retired
  • In-house team trained to build on it

Retirement Living Operator

Data warehouse review

Their data warehouse combined ERP, CRM and HR data across 8 databases and 337 tables, and they wanted it checked properly.

We reviewed the architecture, security, access controls and operational practices, and handed over a clear set of recommendations.

Outcomes

  • 8 databases and 337 tables reviewed
  • Stronger security and data protection
  • A clear blueprint for what comes next
Trust and governance

Safe by design

Resident and staff data deserves care. We build platforms where access follows roles, sensitive information stays protected, and every number can be traced back to its source.

Controls we build in

  • Secure handling of resident and staff data
  • Role-based access to reports
  • Data traceable to its source
  • Governance built in from day one
  • Your team trained to run it
Common questions

Questions we hear most

What is data and analytics for an aged care provider?

It is bringing the numbers from your care, finance and workforce systems into one trusted view, so decisions rest on facts rather than exports. We build that on Microsoft Fabric and Power BI.

What can an aged care provider actually do with Microsoft Fabric?

Fabric brings data from your care, finance, HR and rostering systems into one governed platform. From there, Power BI gives boards and managers current reports without anyone stitching spreadsheets together.

Our data lives in lots of different systems. Is that a problem?

No, that is the normal starting point. We build pipelines that draw from each system on a schedule, so the platform stays current without manual exports. For a national retirement living operator that included Salesforce, Snowflake and on-premises databases.

Do we need to replace our existing systems first?

No. The platform sits alongside what you already run and reads from it. Your teams keep working in the systems they know.

How do you keep resident data safe?

Access follows roles, so people only see the reports and data they should. Security and governance are designed in at the start, not bolted on.

Can our own team maintain it afterwards?

Yes, that is the goal. We train your people as we build and hand over documentation, so you are not locked into us for every change.

Where should we start?

With the report that costs the most effort today. We run discovery, agree a first piece of work that proves value, and grow from there.

How often do the numbers refresh?

That depends on the decision. Board reporting is usually fine monthly, while rostering and occupancy are worth seeing daily. We set the refresh to match how fast you can actually act.

Ready when you are

See your numbers in one place

Bring the report that takes someone days each month. We will show you what it looks like when the data arrives already assembled.

What to expect

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