CG TECH

State and federal government

A modern workplace that keeps the record straight

We build SharePoint intranets and records systems for government agencies. Staff get a modern place to work, and every document stays where compliance needs it.

Why it matters

Modern for staff, compliant for the record

Agencies carry two duties at once: give staff modern tools so work moves, and keep records to a standard the public can rely on. Old intranets and shared drives fail both, hard to use and harder to audit.

A well-built workplace serves both quietly. Staff find news, policies and documents in one place; underneath, classification, version control and retention do their work without staff thinking about them.

  • One front door for news, policies and documents
  • Records classified and retained automatically
  • Search that actually finds the right version
Public servants in a workshop discussion beside a whiteboard in a government office
Examples of our work

What good looks like in government

Two real projects for Queensland public sector organisations.

Energy & Water Ombudsman Qld

Intranet and EDRMS

The ombudsman needed compliant records management and a modern intranet, with about 93,000 documents and no co-authoring, version control or reliable search.

We implemented an EDRMS with Records365 integrated with SharePoint Online, and built a modern intranet separating news and policies from working collaboration.

Outcomes

  • Compliant records with version control
  • 93,000 documents brought under control
  • News and policies in one place

Bulk Water Authority

Governance portal

Corporate governance content sat in an ageing intranet that made it hard for staff to find and engage with.

We built a hub with five themed sites on SharePoint Online, branded to a bulk water authority, with role-based permissions, interactive content and training for site custodians.

Outcomes

  • Governance visible to every staff member
  • Custodians trained to keep it current
  • Consistent branding and structure
Trust and governance

Safe by design

Public records deserve public-grade care. We build workplaces where retention, classification and access controls meet your obligations, and prove it before go-live.

Controls we build in

  • Records obligations met by design
  • Role-based access and permissions
  • Version control and audit history
  • Structured testing before go-live
  • Custodians trained and documented
Common questions

Questions we hear most

What is a digital workplace for a government agency?

It is a modern SharePoint and Microsoft 365 environment where staff can find and do their work, built so every document stays where compliance needs it.

Can SharePoint Online really handle government records compliance?

Yes, with the right design and, where needed, records tooling on top. For the ombudsman we integrated Records365 with SharePoint Online to deliver compliant classification and retention.

How do you handle a large migration?

Assessment first: volumes, types and risks. Then a staged migration with validation, so staff keep working. The ombudsman’s roughly 93,000 documents moved this way.

Our intranet is ignored by staff. What makes yours different?

We design around what staff need daily: news, policies, contacts, search. And we train content owners so it stays current after launch.

Can it match our branding and structure?

Yes. A bulk water authority’s portal uses their colours and structure, with themed sites for each part of their governance material.

Who maintains it after you leave?

Your people. We hand over as-built documentation and train custodians so the workplace is yours, not ours.

Where should we start?

With whichever is under more pressure, records compliance or the staff experience. One well-scoped build proves the pattern for the rest.

What happens to the old intranet?

It gets retired once the content that still matters has moved across. Running both is the most common way these projects stall, so we agree a switch-off date early.

Ready when you are

Give staff a workplace worthy of the work

Bring your intranet or records headache. We will show you what a modern, compliant workplace would take.

What to expect

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