Success story
Outside School Hours Care Provider
Issuing 2,500 staff contracts by hand was too slow to meet a government wage-rise deadline.
- Client
- Outside School Hours Care Provider
- Industry
- Child services
- Technologies
- Power Automate, Power Apps, DocuSign, SharePoint
This client is an Australian provider of outside school hours care, running before-school, after-school and holiday programs for primary-aged children in partnership with schools across several states.
The challenge
A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.
What we did
We automated the run with Power Automate, a Power App form and DocuSign.
We turned a slow manual contract run into one automated flow.
What this involved
- Built a Power App form to capture each staff member’s details.
- Used Power Automate to fill those fields straight into DocuSign.
- Sent cover letters and contracts out for signing at scale.
- Saved signed copies back to SharePoint as PDFs on their own.
- Managed the whole run from a client list with no manual handling.
The results
What Outside School Hours Care Provider got
2,500+ contracts issued
Triggered by the December 2024 ECEC wage increase
Signed copies filed to SharePoint
Saved back as PDFs with the register updated
Fewer manual steps and errors
Fields fill themselves from the Power App form
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