Success story
Bulk Water Authority
The old intranet made governance content hard to find and harder to keep engaging.
- Client
- Bulk Water Authority
- Industry
- State and federal government
- Technologies
- SharePoint Online
This client is the government authority responsible for bulk water supply across South East Queensland, managing dams, catchments and water treatment for millions of residents.
The challenge
The client wanted to modernise how it shares corporate governance content, but the old intranet was hard to use.
What we did
We built a hub and themed sites on SharePoint Online, branded and easy to use.
We rebuilt how the client shares its corporate governance content.
What this involved
- Built a hub with five themed sites on SharePoint Online.
- Branded each site with the client’s colours and governance wheel.
- Set role-based security so the right people see the right content.
- Added interactive content with pop-ups, infographics and links.
- Ran structured user testing and folded in feedback.
- Wrote as-built documentation and trained the site owners.
The results
What Bulk Water Authority got
Governance content easy to find
A hub linking five themed governance sites
Branded, modern sites
Built to the client’s style guide and colour palette
Smoother staff onboarding
Site custodians trained to manage their own content
Let’s write yours next
Every story on this page started with one conversation about a problem worth fixing. Bring us yours and let’s see what’s possible.
Book a Discovery SessionMore stories like this
North Queensland Council
Teams + SharePoint
Teams and SharePoint had grown without much structure.
We reviewed the setup and built a document system with automated site creation and clear governance.
Outcomes
- 54 SharePoint sites tidied up
- 206 document sets organised
- New sites created automatically
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month