AI Agents and Automation for Brisbane Businesses
We help Brisbane and Queensland teams put AI agents and automation to work, taking real, repetitive work off your people so they can focus on higher-value work.
Senior consultants, on site or online. Most work starts with a short, fixed-price discovery, and we reply within 4 business hours.
Microsoft and AI specialists, working with Brisbane teams
We help Brisbane businesses get more from the Microsoft tools they already pay for, then add automation and AI where it saves real time. Local people, senior help, plain language.
From idea to execution, for Brisbane teams
Pick the work that matters most. Each solution can be delivered on its own or as part of a bigger plan.
- Advisory and EnablementA practical AI plan with costs and priorities.→
- Agentic and Generative AIAgents that draft, summarise and answer for your team.→
- Business Process AutomationAutomate the approvals, forms and follow-ups.→
- Digital WorkplaceOne tidy home for files, knowledge and teamwork.→
- Data and AnalyticsClear reporting from the systems you already run.→
- Sales and CRM SolutionsPipeline, quotes and customers in one view.→
What good looks like
A few examples of the work we are proud of, across Microsoft, data and AI.
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
State Ombudsman
Fabric + Purview
The client was moving data off old on-premises systems and needed it governed.
We set up a Microsoft Fabric workspace and a plan for Purview, aligned to state rules.
Outcomes
- Cloud-ready data platform
- Retention and security covered
- Aligned to state rules
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
North Queensland Council
Teams + SharePoint
Teams and SharePoint had grown without much structure.
We reviewed the setup and built a document system with automated site creation and clear governance.
Outcomes
- 54 SharePoint sites tidied up
- 206 document sets organised
- New sites created automatically
Bulk Water Authority
SharePoint
The client wanted to modernise how it shares corporate governance content, but the old intranet was hard to use.
We built a hub and themed sites on SharePoint Online, branded and easy to use.
Outcomes
- Governance content easy to find
- Branded, modern sites
- Smoother staff onboarding
Electricity Transmission Operator
SharePoint + Power Automate
The client was moving its Objective records system to the cloud, but files kept falling out of sync with SharePoint, which put compliance at risk.
We built a Power Automate integration that keeps files up to date between Objective and SharePoint Online, in line with their cybersecurity rules.
Outcomes
- Less manual document handling
- Files kept current in SharePoint
- Stronger data protection and compliance
State Education Department
Identity + Automation
Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.
We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.
Outcomes
- Licences assigned automatically
- Lower admin overhead and cost
- Auditable, compliant process
Safe by design
AI is only useful if you can trust it. We build automation and agents you can stand behind in an internal review or in front of a regulator. We design for Australian data and privacy expectations, which matters most in government, health, education and financial services. Your data is never used to train public models.
Controls we build in
- Identity controls
- Least-privilege access
- Clear data-handling rules
- Audit logs
- Human handoffs
Working with CG TECH in Brisbane
What does CG TECH do for Brisbane businesses?
We put automation and AI to work in Brisbane and Queensland teams, taking real, repetitive work off your people so they can focus on higher-value work. That runs from an AI roadmap and governance, through Microsoft 365 and Copilot, Power Platform automation and custom AI agents, to the data and reporting work that makes them reliable.
Do you work with Brisbane businesses?
Yes. CG TECH is based in Brisbane and we work with small and mid-sized businesses of 50 to 500 staff and public sector teams across the city and South East Queensland. We can meet in person or work with you remotely, whichever suits.
Are you a local AI consultancy in Brisbane?
Yes. We are a Brisbane based digital transformation, automation and AI consultancy. We work across Microsoft, OpenAI, Anthropic, Perplexity and open-source, and we pick the right tools for the job.
Can you help Queensland public sector and SMB teams with AI agents and automation?
Yes. We work with Queensland public sector teams as well as growing businesses. We build AI and automation that is safe by design, with the controls and audit trails the public sector expects.
How much does it cost?
Most work starts with a short, fixed-price discovery, so you know the scope and price before you commit. From there we scope each piece of work and give you a fixed price quote, with no surprises.
How quickly can we start?
Most engagements begin with a short discovery, which we can usually book in soon after your first call. From there we agree the first piece of work and a timeline that suits you, without a long sales cycle.
Do we need to replace the systems we already use?
No. We build on the Microsoft tools you already pay for, like Microsoft 365, and add automation and AI where they save the most time. We start small, prove the value, then build from there.
Which industries do you work with in Queensland?
We work across local government, state and federal government, aged care, health care, education, engineering and construction, financial services, manufacturing, not-for-profit, professional services, aviation and transport, and child services. There is a page for each on this site, and the pattern of work is usually similar even where an industry is not listed.
Ready when you are
Ready to put AI and automation to work in Brisbane?
Talk to a Brisbane AI consultant
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote