AI and strategy
Get AI working for the business, safely and with a clear plan.
Many teams feel pressure to use AI but are not sure where it pays back or how to keep it safe. These are the problems we help you solve first, so AI earns its place and your data stays protected.
AI and strategy problems we solve
Pick the AI or data problem that sounds like yours, and see how we solve it.
AI roadmap for business
Pressure to do something with AI, but no plan for where it pays back.
AI governance
Staff are using AI tools with no rules and no one owning the risk.
Copilot readiness assessment
You want Copilot, but are not sure it is safe to switch on yet.
Trusted data for AI
Your data is too scattered for AI to give answers you can trust.
Improve business reporting
Reports are built by hand and out of date before they land.
What good looks like
Ports Operator: AI Scheduling Agent
Microsoft Copilot
Staff extracted shipment scheduling data from email attachments and websites manually, so reporting ran late and sources never quite lined up.
We built an AI agent that reads the attachments and websites itself, files the data and flags changes to stakeholders.
Outcomes
- Schedules gathered automatically
- One source of truth
- Changes flagged as they happen
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
State Ombudsman
Fabric + Purview
The client was moving data off old on-premises systems and needed it governed.
We set up a Microsoft Fabric workspace and a plan for Purview, aligned to state rules.
Outcomes
- Cloud-ready data platform
- Retention and security covered
- Aligned to state rules
Medical Research Institute
Microsoft Purview
The client needed stronger data governance and better use of Microsoft 365.
We reviewed their data loss controls in Purview and built a training plan for staff.
Outcomes
- Stronger data protection
- Clearer view of data risks
- Staff using Microsoft 365 well
North Queensland Council
Teams + SharePoint
Teams and SharePoint had grown without much structure.
We reviewed the setup and built a document system with automated site creation and clear governance.
Outcomes
- 54 SharePoint sites tidied up
- 206 document sets organised
- New sites created automatically
Bulk Water Authority
SharePoint
The client wanted to modernise how it shares corporate governance content, but the old intranet was hard to use.
We built a hub and themed sites on SharePoint Online, branded and easy to use.
Outcomes
- Governance content easy to find
- Branded, modern sites
- Smoother staff onboarding
Electricity Transmission Operator
SharePoint + Power Automate
The client was moving its Objective records system to the cloud, but files kept falling out of sync with SharePoint, which put compliance at risk.
We built a Power Automate integration that keeps files up to date between Objective and SharePoint Online, in line with their cybersecurity rules.
Outcomes
- Less manual document handling
- Files kept current in SharePoint
- Stronger data protection and compliance
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
Aged Care Provider
Copilot Studio
Staff used an AI agent to find policies and forms, but answers were slow and inconsistent.
We rebuilt it in Copilot Studio with stronger grounding, clearer prompts and multilingual support.
Outcomes
- Faster, more consistent answers
- Grounded in approved content
- Multilingual access for staff
Community Transport Provider
Copilot Studio
The client matched volunteers to clients by hand, which was slow to scale.
We built a proof of concept agent in Copilot Studio that suggests ranked matches with clear reasons.
Outcomes
- Faster, fairer matching
- A clear reason for each match
- Built to scale safely
Common questions about AI and strategy
What is an AI strategy?
It is a plain answer to three questions: where AI pays back in your business, what you will not use it for, and how you keep data safe while you find out. Many teams feel pressure to use AI but are not sure where it pays back or how to keep it safe.
Where should we start with AI?
Start with a clear view of where AI pays back in your business, not with a tool. We map your work, find the tasks where AI and automation save the most, and set a costed plan you can fund and measure.
How do you keep AI safe to use?
We build with identity controls, least privilege access and audit logs, and we design for Australian data and privacy rules. Your data is never used to train public models.
Do we need clean data before we use AI?
You do not need perfect data, but AI is only as good as what it can reach. We help you tidy and connect the data that matters most, so AI gives answers you can trust.
Do we need a strategy before we try anything?
No. A small, contained trial usually teaches you more than a long planning exercise. What you do need before you scale is a clear view on data and safety.
How do we tell a good use case from a bad one?
Good ones are repeated often, have a clear right answer, and get checked by a person anyway. Bad ones are rare, high stakes and unchecked.
What does it cost to get started?
That depends on the problem, and we would rather scope it than guess. What we can say is that the first step should be small enough that being wrong is cheap.
What size organisation do you work with?
Our sweet spot is 50 to 500 seats. Large enough for this work to be worth doing properly, small enough to see a result within a quarter.
Ready when you are
Have a different problem in mind?
Bring the business problem you want to solve. We will map the work and show you where AI and automation pay back first.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote