The waiting room is full and so is the inbox
We build automation and AI for Australian health providers, with privacy and safety built in. Scheduling, referrals, notes and billing get lighter, and clinicians get their day back.
Care has gone digital. The paperwork came too.
Scheduling, referrals, clinical notes, billing and reporting sit around every appointment. Each manual step adds delay, risk and after-hours catch-up for clinicians and admin staff.
Automation and AI can now take the first pass, from appointment reminders to draft notes and claims. Australian GPs already use AI scribes in everyday consults, and adoption is growing quickly.
- Draft notes and letters written by AI, signed off by clinicians
- Scheduling, reminders and referrals that run themselves
- Billing, claims and reporting without the after-hours catch-up
Start with the admin around every appointment
Most practices and providers begin with one flow, like reminders or referrals. Each service can be delivered on its own, with privacy built in.
What good looks like
Safe by design
Controls we build in
- Secure handling of patient data
- Least-privilege access
- Supports clinicians, does not replace them
- Full audit trail
- Human sign-off on key steps
Questions we hear most
What does CG TECH do for health providers?
We build automation and AI for Australian health providers, with privacy and safety built in. Scheduling, referrals, notes and billing get lighter, so clinicians get their day back.
Where does AI help health care operations most?
Usually in scheduling, referrals, patient communications, documentation and billing, where manual handling adds delay and errors. The clinical work stays with clinicians; the admin around it gets faster.
Can AI reduce the time clinicians spend on documentation?
Yes. AI can prepare drafts of notes, letters and referrals from your approved sources for a clinician to review and finish, which gives time back to patients while keeping the clinician accountable for the record.
Is patient data safe with AI automation?
Yes. Patient information stays in your own environment under your access controls, with Australian data residency, and is never used to train public models.
Do you comply with Australian health privacy rules?
We design to them. Solutions are built around the Privacy Act and the health records rules that apply in your state, with least-privilege access and audit logs, and your privacy officer can review the design before anything goes live.
Do you support clinicians or replace them?
We support them. We automate admin and keep a person in the loop on anything that affects care. Clinical judgement is never delegated to software.
Can automation work with our clinical or practice systems?
Yes. We build around your current clinical, practice management and Microsoft 365 systems rather than replacing them.
How do you keep AI output safe and accurate?
We ground answers in your approved sources, log every step and keep a clinician or manager reviewing the result before it matters. If something is uncertain, it goes to a person.
How long does a first project take to deliver?
A focused first project is usually a few weeks, delivered at a fixed scope with a known price, so you see a measurable result before going wider.
Ready when you are
See where AI gives clinicians time back
Bring one process that is slowing your team down. We will map it and show you where AI and automation pay back first.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote