Teaching time is too expensive to spend on admin
We build automation and AI for schools, training providers and universities. Enrolments, timetables, reports and routine questions handle themselves, and staff time goes back to students.
The admin term never ends
Enrolments, timetabling, reports and the same questions from students and parents fill the week for teachers and office staff alike. The work peaks exactly when everyone is busiest.
Automation and AI can now handle the routine work, from enrolment processing to drafting reports and answering common questions. Education departments and schools across Australia are already rolling it out to cut staff workload.
- Enrolments and onboarding processed by automation, checked by your staff
- Timetables and reports that build themselves
- Common questions answered instantly, any hour of term
Start with the busiest week of term
Most schools and providers begin with one crunch point, like enrolments or reporting. Each service stands on its own and can grow into a bigger plan.
- Advisory and EnablementAn AI plan that works for educators.→
- Agentic and Generative AIAgents that answer student and parent questions.→
- Business Process AutomationAutomate enrolment, timetabling and reporting.→
- Digital WorkplaceOne tidy home for policies and teaching resources.→
- Data and AnalyticsClear reporting on students and operations.→
- Sales and CRM SolutionsEnquiries to enrolment in one pipeline.→
What good looks like
Early Learning Peak Body
Power Pages
A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.
We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.
Outcomes
- One portal for 38 kindergartens
- Funding visible in real time
- Secure, accurate exchanges
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
State Education Department
Identity + Automation
Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.
We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.
Outcomes
- Licences assigned automatically
- Lower admin overhead and cost
- Auditable, compliant process
Children’s Services Group
Power BI
Building each marketing list by hand was so slow the data was out of date before a campaign went out.
We linked their Power BI data to Mailchimp so the lists now update on their own.
Outcomes
- Campaign prep cut by 95%
- From days down to minutes
- Staff run their own reports
Outside School Hours Care Provider
Power Automate
A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.
We automated the run with Power Automate, a Power App form and DocuSign.
Outcomes
- 2,500+ contracts issued
- Signed copies filed to SharePoint
- Fewer manual steps and errors
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Chemical Manufacturer
Microsoft 365
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
Outcomes
- 500+ orphan documents found
- Idle Teams cleaned up
- A clear path to adoption
Ports Operator: AI Scheduling Agent
Microsoft Copilot
Staff extracted shipment scheduling data from email attachments and websites manually, so reporting ran late and sources never quite lined up.
We built an AI agent that reads the attachments and websites itself, files the data and flags changes to stakeholders.
Outcomes
- Schedules gathered automatically
- One source of truth
- Changes flagged as they happen
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
Safe by design
Controls we build in
- Secure handling of student data
- Least-privilege access
- Stays within your policies
- Full audit trail
- Human sign-off on key steps
Questions we hear most
What does CG TECH do for schools and education providers?
We build automation and AI for schools, training providers and universities. Enrolments, timetables, reports and routine questions handle themselves, so staff time goes back to students.
Where does AI help education teams most?
Usually in enrolment, timetabling, reporting and answering the common questions families ask, where admin pulls staff away from students. Schools, training providers and universities all start in the same place: the repetitive office work.
Can AI answer parent and student questions after hours?
Yes. A knowledge agent grounded in your approved content, such as policies, dates and procedures, can answer common questions accurately at any hour and hand anything sensitive to a person. It only ever answers from what you have approved.
Is student data protected?
Yes. Student and family information stays in your own environment under your access controls, with Australian data residency, and is never used to train public models.
Can you help with compliance and child safety records?
Yes. We automate the tracking of records such as working with children checks, training and incident registers, so nothing lapses quietly and evidence is ready when a regulator or auditor asks.
Will AI replace teachers or staff?
No. We automate the admin so staff have more time for students. Teaching, judgement and pastoral care stay with people.
Can you work with our student management system?
Yes. We build around your current student management, learning and Microsoft 365 systems rather than replacing them, connecting them so data is entered once.
How do you keep AI answers accurate for students and parents?
Answers are grounded in your approved content only, every response is logged, and anything the agent is not sure about goes to a person instead of a guess.
How long does a first project take to deliver?
A focused first project is usually a few weeks, delivered at a fixed scope with a known price, so you see a measurable result before going wider.
Ready when you are
See where AI gives staff more time for students
Bring one process that is slowing your team down. We will map it and show you where AI and automation pay back first.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote