CG TECH

Melbourne, Victoria

AI Agents and Automation for Melbourne Businesses

We help Melbourne and Victoria teams put AI agents and automation to work, taking real, repetitive work off your people so they can focus on higher-value work.

Senior consultants, on site or online. Most work starts with a short, fixed-price discovery, and we reply within 4 business hours.

Book a Discovery Session
See what we do
Melbourne

Microsoft and AI specialists, working with Melbourne teams

We help Melbourne businesses get more from the Microsoft tools they already pay for, then add automation and AI where it saves real time. Local people, senior help, plain language.

On the ground
Senior consultants working across Melbourne and Victoria, on site or online.
Microsoft at the core
Microsoft is the foundation, with the leading AI models chosen to suit each task.
Senior team
You work with people who have done this before, not juniors learning on the job.
Quick to start
Most work begins with a short discovery, not a long sales cycle.
What we do

From idea to execution, for Melbourne teams

Pick the work that matters most. Each solution can be delivered on its own or as part of a bigger plan.

Success stories

What good looks like

A few examples of the work we are proud of, across Microsoft, data and AI.

Outside School Hours Care Provider: Voice AI Agent

Copilot Studio

Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.

We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.

Outcomes

  • Directors freed from routine calls
  • Consistent answers every time
  • Inclusive for bilingual staff
Read the full story

Medical Technology Company

Microsoft 365

The client had disjointed tools and no central governance.

We moved them from Google Workspace to Microsoft 365 and built a SharePoint intranet, with governance and training.

Outcomes

  • One connected workplace
  • Stronger security and governance
  • A modern intranet for staff
Read the full story

Building Services Contractor

Microsoft Fabric

The client wanted to try Microsoft Fabric before a wider rollout.

We stood up a pilot with OneLake, daily data pipelines and a curated Power BI report on their key data.

Outcomes

  • Early wins on key datasets
  • A reusable base to grow on
  • Stronger in-house data skills
Read the full story

State Education Department

Identity + Automation

Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.

We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.

Outcomes

  • Licences assigned automatically
  • Lower admin overhead and cost
  • Auditable, compliant process
Read the full story

Early Learning Peak Body

Power Pages

A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.

We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.

Outcomes

  • One portal for 38 kindergartens
  • Funding visible in real time
  • Secure, accurate exchanges
Read the full story

Outside School Hours Care Provider

Power Automate

A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.

We automated the run with Power Automate, a Power App form and DocuSign.

Outcomes

  • 2,500+ contracts issued
  • Signed copies filed to SharePoint
  • Fewer manual steps and errors
Read the full story

Children’s Services Group

Power BI

Building each marketing list by hand was so slow the data was out of date before a campaign went out.

We linked their Power BI data to Mailchimp so the lists now update on their own.

Outcomes

  • Campaign prep cut by 95%
  • From days down to minutes
  • Staff run their own reports
Read the full story

Medical Research Institute

Microsoft Purview

The client needed stronger data governance and better use of Microsoft 365.

We reviewed their data loss controls in Purview and built a training plan for staff.

Outcomes

  • Stronger data protection
  • Clearer view of data risks
  • Staff using Microsoft 365 well
Read the full story

Pharmaceutical Company

Power BI

The client’s Power BI reports needed more speed, clearer visuals and a shared home so teams could work from the same numbers.

We rebuilt the reports in a shared workspace, tuned them for speed and redesigned the visuals for both leaders and analysts.

Outcomes

  • Faster, easier-to-read dashboards
  • One shared source for reporting
  • Clearer insight for decisions
Read the full story
Trust and governance

Safe by design

AI is only useful if you can trust it. We build automation and agents you can stand behind in an internal review or in front of a regulator. We design for Australian data and privacy expectations, which matters most in government, health, education and financial services. Your data is never used to train public models.

Controls we build in

  • Identity controls
  • Least-privilege access
  • Clear data-handling rules
  • Audit logs
  • Human handoffs
Melbourne questions

Working with CG TECH in Melbourne

What does CG TECH do for Melbourne businesses?

We put automation and AI to work in Melbourne and Victoria teams, taking real, repetitive work off your people so they can focus on higher-value work. That runs from an AI roadmap and governance, through Microsoft 365 and Copilot, Power Platform automation and custom AI agents, to the data and reporting work that makes them reliable.

Do you work with Melbourne businesses?

Yes. We work with small and mid-sized businesses of 50 to 500 staff and public sector teams across Melbourne and Victoria. We can meet in person or work with you remotely, whichever suits.

Are you a local AI consultancy in Melbourne?

We are an Australian digital transformation, automation and AI consultancy working with Melbourne and Victoria teams. We work across Microsoft, OpenAI, Anthropic, Perplexity and open-source, and we pick the right tools for the job.

Can you help Victoria public sector and SMB teams with AI agents and automation?

Yes. We work with Victoria public sector teams as well as growing businesses. We build AI and automation that is safe by design, with the controls and audit trails the public sector expects.

How much does it cost?

Most work starts with a short, fixed-price discovery, so you know the scope and price before you commit. From there we scope each piece of work and give you a fixed price quote, with no surprises.

How quickly can we start?

Most engagements begin with a short discovery, which we can usually book in soon after your first call. From there we agree the first piece of work and a timeline that suits you, without a long sales cycle.

Do we need to replace the systems we already use?

No. We build on the Microsoft tools you already pay for, like Microsoft 365, and add automation and AI where they save the most time. We start small, prove the value, then build from there.

Which industries do you work with in Victoria?

We work across local government, state and federal government, aged care, health care, education, engineering and construction, financial services, manufacturing, not-for-profit, professional services, aviation and transport, and child services. There is a page for each on this site, and the pattern of work is usually similar even where an industry is not listed.

Ready when you are

Ready to put AI and automation to work in Melbourne?

Talk to us about Melbourne

Book a Discovery Session

What to expect

  • A consultant replies within 4 business hours
  • Session booked to understand your requirements
  • We will provide you with a fixed price quote
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