CG TECH

Challenges

Supplier and Delivery Management

Track suppliers, deliveries and payments across many sites.

Working with many small suppliers across hundreds of sites is hard to keep on top of by hand. We automate date confirmations, delivery tracking and progress payments, and give suppliers a portal to see their own work.

The problem

Why is supplier management so hard to scale?

With hundreds of sites and projects running at once, supplier dates, deliveries and payments pile up fast. Tracking it all in email and spreadsheets does not hold up.

Confirm dates with suppliers without the back and forth

Dates confirmed with suppliers without the email back and forth.

Track deliveries across every site

One view of deliveries across all your sites.

Keep progress payments and invoices in order

Payments and invoices kept in step with delivery.

The impact

What manual supplier management costs you

When you cannot track suppliers well, projects slip and money leaks. Missed dates hold up the next stage of work. Deliveries go unconfirmed, so no one is sure what arrived. Payments fall out of step with delivery. And your team spends days on the phone instead of moving work forward.

Missed dates holding up the work

Late deliveries that hold up work on site.

Deliveries no one can confirm

No clear record of what arrived and when.

Payments out of step with delivery

Invoices paid before, or long after, the goods arrive.

How we help

We automate the tracking and give suppliers a view

We bring suppliers, deliveries and payments into one connected process. Dates are confirmed for you, deliveries are tracked across sites, payments line up with progress, and suppliers get a portal to see their own work.

01

Confirm the dates

We automate date confirmations with suppliers, so the back and forth by email stops and dates are locked in.

02

Track delivery

We track deliveries across every site in one place, so you always know what has arrived and what is due.

03

Line up payments

We tie progress payments and invoices to delivery, so payments stay in step with the work that is done.

04

Open the portal

Suppliers see their upcoming, current and past work in a portal, so your team is not fielding calls.

The result: suppliers and deliveries you can track across every site, with payments that line up with the work.

Customer Spotlight

How this works in practice

An infrastructure program working across hundreds of sites managed many small suppliers by email and spreadsheet. We automated date confirmations, tracked deliveries across sites, and tied progress payments to delivery, with a portal so suppliers could see their own upcoming, current and past work.

The outcome

Dates confirmed without the email chase

Deliveries tracked across every site

Payments in step with delivery

A portal suppliers can check themselves

Trust and governance

Safe by design

AI is only useful if you can trust it. We build automation and agents you can stand behind in an internal review or in front of a regulator. We design for Australian data and privacy expectations, which matters most in government, health, education and financial services. Your data is never used to train public models.

Controls we build in

  • Identity controls
  • Least-privilege access
  • Clear data-handling rules
  • Audit logs
  • Human handoffs

Other examples of our work

What good looks like

A few of the problems we have helped teams solve.
Questions we hear a lot

Common questions about supplier management

What does supplier and delivery management cover?

It brings supplier dates, deliveries and payments into one connected process. Dates are confirmed for you, deliveries are tracked across every site, and progress payments line up with the work that is done.

Can suppliers see their own work?

Yes. We build a portal where each supplier can see their upcoming, current and past work, so they are not calling your team for an update.

Does it work across many sites at once?

Yes. It is built for businesses running hundreds of sites and many concurrent projects, with one view that tracks deliveries and payments across all of them.

How does it handle progress payments?

We tie payments and invoices to delivery, so a payment lines up with the work actually done. That keeps cash flow in step and cuts disputes.

What is it built on?

We build on the Microsoft Power Platform, so your data stays in your environment with proper controls, and it connects to the finance and project systems you already use.

What do suppliers actually have to do?

Confirm dates, mark work as done and upload what is needed. It has to be simple, because many small suppliers will not adopt anything that needs training.

What if a supplier will not use the portal?

Some will not, and the process has to survive that. We keep a path where your team can update on their behalf, so one holdout does not break the reporting.

How does this help with progress payments?

Payment steps follow the work rather than a separate paper trail. When a stage is marked complete and approved, the payment step starts on its own.

Ready when you are

Tell us the problem. We will bring the plan.

Start with a discovery session. You leave with clear, prioritised next steps, not a sales pitch.

What to expect

Scroll to Top