Supplier and Delivery Management
Track suppliers, deliveries and payments across many sites.
Working with many small suppliers across hundreds of sites is hard to keep on top of by hand. We automate date confirmations, delivery tracking and progress payments, and give suppliers a portal to see their own work.
Why is supplier management so hard to scale?
With hundreds of sites and projects running at once, supplier dates, deliveries and payments pile up fast. Tracking it all in email and spreadsheets does not hold up.
Confirm dates with suppliers without the back and forth
Dates confirmed with suppliers without the email back and forth.
Track deliveries across every site
One view of deliveries across all your sites.
Keep progress payments and invoices in order
Payments and invoices kept in step with delivery.
What manual supplier management costs you
When you cannot track suppliers well, projects slip and money leaks. Missed dates hold up the next stage of work. Deliveries go unconfirmed, so no one is sure what arrived. Payments fall out of step with delivery. And your team spends days on the phone instead of moving work forward.
Missed dates holding up the work
Late deliveries that hold up work on site.
Deliveries no one can confirm
No clear record of what arrived and when.
Payments out of step with delivery
Invoices paid before, or long after, the goods arrive.
We automate the tracking and give suppliers a view
We bring suppliers, deliveries and payments into one connected process. Dates are confirmed for you, deliveries are tracked across sites, payments line up with progress, and suppliers get a portal to see their own work.
Confirm the dates
We automate date confirmations with suppliers, so the back and forth by email stops and dates are locked in.
Track delivery
We track deliveries across every site in one place, so you always know what has arrived and what is due.
Line up payments
We tie progress payments and invoices to delivery, so payments stay in step with the work that is done.
Open the portal
Suppliers see their upcoming, current and past work in a portal, so your team is not fielding calls.
The result: suppliers and deliveries you can track across every site, with payments that line up with the work.
Customer Spotlight
How this works in practice
An infrastructure program working across hundreds of sites managed many small suppliers by email and spreadsheet. We automated date confirmations, tracked deliveries across sites, and tied progress payments to delivery, with a portal so suppliers could see their own upcoming, current and past work.
The outcome
Dates confirmed without the email chase
Deliveries tracked across every site
Payments in step with delivery
A portal suppliers can check themselves
Safe by design
AI is only useful if you can trust it. We build automation and agents you can stand behind in an internal review or in front of a regulator. We design for Australian data and privacy expectations, which matters most in government, health, education and financial services. Your data is never used to train public models.
Controls we build in
- Identity controls
- Least-privilege access
- Clear data-handling rules
- Audit logs
- Human handoffs
Other examples of our work
What good looks like
Ports Operator: AI Scheduling Agent
Microsoft Copilot
Staff extracted shipment scheduling data from email attachments and websites manually, so reporting ran late and sources never quite lined up.
We built an AI agent that reads the attachments and websites itself, files the data and flags changes to stakeholders.
Outcomes
- Schedules gathered automatically
- One source of truth
- Changes flagged as they happen
Chemical Manufacturer
Microsoft 365
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
Outcomes
- 500+ orphan documents found
- Idle Teams cleaned up
- A clear path to adoption
Building Services Contractor
Microsoft Fabric
The client wanted to try Microsoft Fabric before a wider rollout.
We stood up a pilot with OneLake, daily data pipelines and a curated Power BI report on their key data.
Outcomes
- Early wins on key datasets
- A reusable base to grow on
- Stronger in-house data skills
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Early Learning Peak Body
Power Pages
A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.
We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.
Outcomes
- One portal for 38 kindergartens
- Funding visible in real time
- Secure, accurate exchanges
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
Insurance Provider
SharePoint + Power Platform
An unsupported SharePoint 2010 setup was a security risk and held back HR and Payroll.
We moved this insurance provider to SharePoint Online and rebuilt the key forms and approvals in Power Platform.
Outcomes
- Payback in six months, not two years
- Sensitive HR data better protected
- One setup for staff worldwide
State Education Department
Identity + Automation
Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.
We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.
Outcomes
- Licences assigned automatically
- Lower admin overhead and cost
- Auditable, compliant process
Outside School Hours Care Provider
Power Automate
A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.
We automated the run with Power Automate, a Power App form and DocuSign.
Outcomes
- 2,500+ contracts issued
- Signed copies filed to SharePoint
- Fewer manual steps and errors
Common questions about supplier management
What does supplier and delivery management cover?
It brings supplier dates, deliveries and payments into one connected process. Dates are confirmed for you, deliveries are tracked across every site, and progress payments line up with the work that is done.
Can suppliers see their own work?
Yes. We build a portal where each supplier can see their upcoming, current and past work, so they are not calling your team for an update.
Does it work across many sites at once?
Yes. It is built for businesses running hundreds of sites and many concurrent projects, with one view that tracks deliveries and payments across all of them.
How does it handle progress payments?
We tie payments and invoices to delivery, so a payment lines up with the work actually done. That keeps cash flow in step and cuts disputes.
What is it built on?
We build on the Microsoft Power Platform, so your data stays in your environment with proper controls, and it connects to the finance and project systems you already use.
What do suppliers actually have to do?
Confirm dates, mark work as done and upload what is needed. It has to be simple, because many small suppliers will not adopt anything that needs training.
What if a supplier will not use the portal?
Some will not, and the process has to survive that. We keep a path where your team can update on their behalf, so one holdout does not break the reporting.
How does this help with progress payments?
Payment steps follow the work rather than a separate paper trail. When a stage is marked complete and approved, the payment step starts on its own.
Ready when you are
Tell us the problem. We will bring the plan.
Start with a discovery session. You leave with clear, prioritised next steps, not a sales pitch.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote