Technologies
Anthropic
Careful intelligence for serious work.
Anthropic builds Claude, the model family we reach for when the work needs long context, careful reasoning and dependable agents. We design, build and run Claude solutions, from organisation wide rollouts to production agents.
YOUR ANTHROPIC ESTATE · MAPPED
WORK WITH CLAUDE
Claude Team
Claude for Enterprise
Claude Projects
Claude Cowork
BUILD AND AUTOMATE
Claude API
Claude Agent SDK
Computer Use
Claude Code
FOUNDATIONS
Model Context Protocol
Prompt Caching
10 products · 3 layers
governed and adopted, not just licensed
Products and services
What we deliver across the Anthropic stack.
Twelve products, three layers. Start with the layer where your pain lives.
Work with Claude
Where your people meet Claude
Claude Team
Claude for teams of five and up: shared workspaces, admin controls and Claude Code and Cowork on every seat.
Claude for Enterprise
Organisation wide Claude with SSO, audit logs, spend controls and data excluded from training by default.
Claude Projects
Shared workspaces that hold your documents and instructions, so Claude answers with your context every time.
Claude Cowork
Anthropic’s agentic desktop app that brings the Claude Code way of working to everyday knowledge work.
Claude Design
Produce polished decks, diagrams and summaries with Claude, so designers keep their time for work that needs them.
Compliance API
Real-time access to Claude usage data, so you can evidence how AI is used rather than describe it in a policy.
Build and automate
Where Claude does the work
Claude API
Claude models on the Claude Platform, from fast Haiku to frontier Opus, with batch and caching discounts for production workloads.
Claude Agent SDK
Anthropic’s framework for building production agents on Claude. The same foundation that powers Claude Code.
Computer Use
Claude operates a computer the way a person does: clicking, typing and navigating real interfaces to finish real tasks.
Claude Code
Anthropic’s coding agent for the terminal and IDE. Engineering teams delegate whole tasks, not just lines of code.
Foundations
The plumbing that makes it dependable
Model Context Protocol
The open standard that connects AI to your systems and data. Now an industry default, supported well beyond Anthropic.
Prompt Caching
Cuts API costs by up to 90 per cent on repeated context. A small change with large savings at production scale.
Why CG TECH
Why CG TECH for your Claude work.
We do not stop at licences. We design, build and run Claude solutions, then train your people so the investment lands.
Governance first
Every rollout comes with identity, policy and audit set up from day one, so your security team can say yes.
Agent ready
We build production agents on the Agent SDK and MCP, not proofs of concept that stall after the demo.
Build and run, not just advise
We design the solution, build it in your environment and run it with you until your team owns it.
Adoption that sticks
Training and change support are part of every engagement, because a platform nobody uses is a cost, not an asset.
Where Anthropic fits.
Long documents, careful writing, dependable production agents, and in our experience the strongest coding agent available. Claude also runs inside Microsoft Foundry, so it fits a Microsoft estate.
Where it does not.
If you need image generation or telephony style voice, OpenAI’s stack is stronger. If value means AI inside Microsoft 365 for every employee, start with Copilot. You get one honest recommendation, not a default.
What good looks like
Real projects, real outcomes.
Aged Care Provider
Copilot Studio
Staff used an AI agent to find policies and forms, but answers were slow and inconsistent.
We rebuilt it in Copilot Studio with stronger grounding, clearer prompts and multilingual support.
Outcomes
- Faster, more consistent answers
- Grounded in approved content
- Multilingual access for staff
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Outside School Hours Care Provider
Power Automate
A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.
We automated the run with Power Automate, a Power App form and DocuSign.
Outcomes
- 2,500+ contracts issued
- Signed copies filed to SharePoint
- Fewer manual steps and errors
Ports Operator: AI Scheduling Agent
Microsoft Copilot
Staff extracted shipment scheduling data from email attachments and websites manually, so reporting ran late and sources never quite lined up.
We built an AI agent that reads the attachments and websites itself, files the data and flags changes to stakeholders.
Outcomes
- Schedules gathered automatically
- One source of truth
- Changes flagged as they happen
Community Transport Provider
Copilot Studio
The client matched volunteers to clients by hand, which was slow to scale.
We built a proof of concept agent in Copilot Studio that suggests ranked matches with clear reasons.
Outcomes
- Faster, fairer matching
- A clear reason for each match
- Built to scale safely
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
Ports Operator
Microsoft Copilot
They wanted to roll out Microsoft Copilot safely across the business.
We ran a readiness assessment and a pilot across legal, HR and IT, with governance, security and training built in.
Outcomes
- Copilot scaled with confidence
- Use cases proven across teams
- Governance and training in place
Early Learning Peak Body
Power Pages
A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.
We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.
Outcomes
- One portal for 38 kindergartens
- Funding visible in real time
- Secure, accurate exchanges
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
Insurance Provider
SharePoint + Power Platform
An unsupported SharePoint 2010 setup was a security risk and held back HR and Payroll.
We moved this insurance provider to SharePoint Online and rebuilt the key forms and approvals in Power Platform.
Outcomes
- Payback in six months, not two years
- Sensitive HR data better protected
- One setup for staff worldwide
State Education Department
Identity + Automation
Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.
We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.
Outcomes
- Licences assigned automatically
- Lower admin overhead and cost
- Auditable, compliant process
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
Chemical Manufacturer
Microsoft 365
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
Outcomes
- 500+ orphan documents found
- Idle Teams cleaned up
- A clear path to adoption
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
Questions we hear a lot
Common questions about Anthropic
What does CG TECH do with Anthropic and Claude?
We design, build and run Claude solutions for Australian organisations: rolling out Claude Team or Claude for Enterprise across a business, building production agents on the Claude Agent SDK, and connecting Claude to your systems through MCP. Claude is the model family we reach for when the work needs long context, careful reasoning and dependable agents.
We are a Microsoft house. Can we still use Claude?
Yes. Claude models are generally available inside Microsoft Foundry, appear as a model option in Microsoft 365 Copilot, and the Claude apps run happily alongside Microsoft 365.
Is our data used to train Claude?
No. On Team and Enterprise plans, and through the API, your data is not used to train Anthropic's models by default.
What is MCP and why does it matter?
The Model Context Protocol is an open standard for connecting AI to your systems. Build a connection once and reuse it across tools and vendors, instead of one off integrations that rot.
Claude Code sounds like a developer tool. What about the rest of the business?
Claude covers that too. Claude Cowork brings the same agentic approach to everyday knowledge work, and Claude for Enterprise covers Code and Cowork under one agreement.
Do you work with mid-sized businesses?
Yes. Our sweet spot is Australian organisations of roughly <strong>50 to 500 seats</strong>, including not-for-profits and government suppliers of that size.
When would you recommend Claude over another model?
When the job involves long documents, careful reasoning or an agent that has to stay reliable over many steps. For work that lives inside Word, Excel and Outlook, Microsoft 365 Copilot is usually the better fit. We are not loyal to one vendor and will say which suits the job.
Which Claude plan should we start on?
Team if you have five or more people and want a shared, administered workspace. Enterprise when single sign on, provisioning and audit logging become the blockers. Starting on Team and moving up later is a perfectly sensible path.
Ready when you are
Working with Claude? Let us talk.
A discovery session maps your use cases, your risks and your quick wins. You keep the plan either way.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote