Operations and field
Take the manual work out of day to day operations, on site and off.
A lot of time is lost to manual steps, paper forms and data that never makes it back to the office. These are the operational and frontline problems we help you fix, using the Microsoft tools you already have.
Operational and field problems we solve
Pick the operations or field problem that sounds like yours, and see how we solve it.
Staff onboarding
New starters wait days for accounts, access and paperwork.
Timesheet and overtime
Hours sit across rosters and payroll, so overtime is only seen once it is paid.
Automate approval workflows
Approvals sit in inboxes and email chains, so work stalls waiting on a sign off.
Reduce manual data entry
The same details get typed into several systems by hand, so errors creep in.
Risk capture in the field
Hazards get noted on paper or not at all, so risks are logged late.
Incident reporting
Incidents get written on paper and reported late, so detail is lost.
Contractor management
Certificates are tracked by hand, so expired ones slip through and reach site.
Supplier and delivery management
Orders and deliveries are tracked across email and spreadsheets, so things slip.
Field worker app
Staff lose signal on site, so field data is captured late or lost.
Fix SharePoint and Teams sprawl
Files are spread across too many sites and channels, so staff cannot find them.
CRM data quality and adoption
The CRM is full of stale records, so staff stop trusting it and stop using it.
What good looks like
Common questions about operations and field work
What do you mean by operations and field work?
The day to day work that happens on site and in the back office: forms, checks, approvals and captures. A lot of time is lost to manual steps, paper forms and data that never makes it back to the office.
What kind of operational problems do you fix?
The everyday ones that slow teams down, like onboarding, approvals, timesheets, incident and risk capture, contractor and supplier tracking, and field work that needs to be captured on site.
Do your field apps work without signal?
Yes. We build apps that store data on the device and sync on their own when a connection returns, so staff can capture work in remote areas with no signal.
What do you build these on?
We build on the Microsoft Power Platform, so the apps and automations live in your own environment, with the controls and audit trails you expect, and connect to the systems you already use.
Do staff need new devices?
Usually not. The apps we build run on the phones and tablets people already carry, which matters because a tool nobody has on them does not get used.
How much training do field staff need?
Very little, if the app is built right. If a field app needs a training day, it has been designed for the office rather than the site.
What is the first thing worth fixing?
Whatever is still on paper. Paper forms are where information goes missing, and replacing one is usually a small, quick job with a visible result.
What happens if the app goes down?
Work has to continue, so we design for it. That normally means the app holds data on the device and a supervisor can record on someone behalf, rather than the crew stopping.
Ready when you are
Have a different problem in mind?
Bring the business problem you want to solve. We will map the work and show you where AI and automation pay back first.
What to expect
- A consultant replies within 4 business hours
- Session booked to understand your requirements
- We will provide you with a fixed price quote