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Success stories
Real work for real clients across government, health, education, engineering and more.
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Showing 31 of 31 stories
Industry Ombudsman
Records365 + SharePoint
The client had no electronic records system, and the existing document platform could not co-author, control versions or search well across 93,000 documents.
We implemented Records365 over SharePoint Online and built a modern intranet alongside it.
Outcomes
- 93,000 documents under control
- Co-authoring at last
- A modern intranet
City Council
Nintex + SharePoint
The property acquisition process was slow and complex, with delays and inaccuracies at each hand-off.
We mapped the process end to end, then automated it with Promapp, Nintex and SharePoint Online.
Outcomes
- Acquisitions move faster
- Fewer errors
- Progress visible in real time
Early Learning Peak Body
Power Pages
A new funding model required two-way data exchanges between every kindergarten, the governing body and Queensland Treasury, and there was no portal to handle it.
We built a portal in Power Pages as the one-stop shop for submissions, documents and live funding data.
Outcomes
- One portal for 38 kindergartens
- Funding visible in real time
- Secure, accurate exchanges
Chemical Manufacturer
Microsoft 365
Microsoft Teams and SharePoint Online had been enabled but the team was not using them, and there was no governance around either.
We reviewed the setup, designed a best practice approach and set a phased roadmap for adoption.
Outcomes
- 500+ orphan documents found
- Idle Teams cleaned up
- A clear path to adoption
Ports Operator: AI Scheduling Agent
Microsoft Copilot
Staff extracted shipment scheduling data from email attachments and websites manually, so reporting ran late and sources never quite lined up.
We built an AI agent that reads the attachments and websites itself, files the data and flags changes to stakeholders.
Outcomes
- Schedules gathered automatically
- One source of truth
- Changes flagged as they happen
Outside School Hours Care Provider: Voice AI Agent
Copilot Studio
Directors spent much of each day answering policy calls from centre managers, covering everything from incident reporting to child safety rules. Answers varied between people, and many frontline staff speak English as a second language.
We built a voice-enabled AI agent, grounded only in the client’s policies, that answers first so Directors do not have to.
Outcomes
- Directors freed from routine calls
- Consistent answers every time
- Inclusive for bilingual staff
Retirement Living Operator
Microsoft Fabric
Their reporting was manual and split across separate apps, each with its own licence.
We built one Microsoft Fabric platform, modelled the data and set up Power BI, with training to extend it.
Outcomes
- One platform, many sources
- Clean, reliable data
- Team trained to build on it
Regional Council
Power Platform
Power Platform and Microsoft 365 had grown across seven environments with little governance.
We reviewed the whole setup and supported the changes to tighten security and control.
Outcomes
- Governance across 7 environments
- 1,400 monthly runs under control
- 200+ app launches a month
Ports Operator
Microsoft Copilot
They wanted to roll out Microsoft Copilot safely across the business.
We ran a readiness assessment and a pilot across legal, HR and IT, with governance, security and training built in.
Outcomes
- Copilot scaled with confidence
- Use cases proven across teams
- Governance and training in place
Outside School Hours Care Provider
Power Automate
A government wage rise meant issuing more than 2,500 staff contracts at once, and the manual process was too slow.
We automated the run with Power Automate, a Power App form and DocuSign.
Outcomes
- 2,500+ contracts issued
- Signed copies filed to SharePoint
- Fewer manual steps and errors
Insurance Provider
SharePoint + Power Platform
An unsupported SharePoint 2010 setup was a security risk and held back HR and Payroll.
We moved this insurance provider to SharePoint Online and rebuilt the key forms and approvals in Power Platform.
Outcomes
- Payback in six months, not two years
- Sensitive HR data better protected
- One setup for staff worldwide
Children’s Services Group
Power BI
Building each marketing list by hand was so slow the data was out of date before a campaign went out.
We linked their Power BI data to Mailchimp so the lists now update on their own.
Outcomes
- Campaign prep cut by 95%
- From days down to minutes
- Staff run their own reports
Meal Delivery Charity
IT Strategy
Manual, siloed systems were slowing down a not-for-profit that delivers meals across Queensland.
We built an IT roadmap from a full Microsoft 365 review and workshops with their team.
Outcomes
- 43 pain points worked through
- 7 clear priorities to act on
- A staged plan to automate
Aged Care Provider
Copilot Studio
Staff used an AI agent to find policies and forms, but answers were slow and inconsistent.
We rebuilt it in Copilot Studio with stronger grounding, clearer prompts and multilingual support.
Outcomes
- Faster, more consistent answers
- Grounded in approved content
- Multilingual access for staff
Building Services Contractor
Microsoft Fabric
The client wanted to try Microsoft Fabric before a wider rollout.
We stood up a pilot with OneLake, daily data pipelines and a curated Power BI report on their key data.
Outcomes
- Early wins on key datasets
- A reusable base to grow on
- Stronger in-house data skills
Accounting and Advisory Firm
Dynamics 365
The firm was not getting full value from Dynamics 365, with structural issues and low adoption.
We remediated the setup, automated workflows and upskilled their team.
Outcomes
- 100+ changes delivered
- More of the team using it
- Reporting they can trust
North Queensland Council
Teams + SharePoint
Teams and SharePoint had grown without much structure.
We reviewed the setup and built a document system with automated site creation and clear governance.
Outcomes
- 54 SharePoint sites tidied up
- 206 document sets organised
- New sites created automatically
Performing Arts Company
SharePoint
Production and operational files lived on shared drives with little structure.
We moved the client to SharePoint Online with clear libraries, branding and automated setup for each production.
Outcomes
- Files organised by production
- Role-based access for security
- Less manual file handling
Fiji Airports
Digital Transformation
Fiji Airports ran on paper-based, fragmented systems across finance, HR and assets.
We designed a staged digital transformation, with connected systems that capture data once for analytics and AI.
Outcomes
- One connected data foundation
- Real-time view for leaders
- Staff freed for higher-value work
Life Insurer
Power BI
The client needed clear reporting across agent performance, claims, sales and profitability, but manual work held it back.
We built a set of Power BI reports across the business.
Outcomes
- Reporting across the business
- Trends tracked over time
- Faster, better decisions
Bulk Water Authority
SharePoint
The client wanted to modernise how it shares corporate governance content, but the old intranet was hard to use.
We built a hub and themed sites on SharePoint Online, branded and easy to use.
Outcomes
- Governance content easy to find
- Branded, modern sites
- Smoother staff onboarding
Medical Technology Company
Microsoft 365
The client had disjointed tools and no central governance.
We moved them from Google Workspace to Microsoft 365 and built a SharePoint intranet, with governance and training.
Outcomes
- One connected workplace
- Stronger security and governance
- A modern intranet for staff
Medical Research Institute
Microsoft Purview
The client needed stronger data governance and better use of Microsoft 365.
We reviewed their data loss controls in Purview and built a training plan for staff.
Outcomes
- Stronger data protection
- Clearer view of data risks
- Staff using Microsoft 365 well
Cement Manufacturer
SharePoint
The client needed a modern, secure place to work and share documents.
We set up a SharePoint environment with an intranet, people directory and document libraries.
Outcomes
- 8 team sites set up
- 2 TB moved across
- A modern, secure intranet
State Ombudsman
Fabric + Purview
The client was moving data off old on-premises systems and needed it governed.
We set up a Microsoft Fabric workspace and a plan for Purview, aligned to state rules.
Outcomes
- Cloud-ready data platform
- Retention and security covered
- Aligned to state rules
Community Transport Provider
Copilot Studio
The client matched volunteers to clients by hand, which was slow to scale.
We built a proof of concept agent in Copilot Studio that suggests ranked matches with clear reasons.
Outcomes
- Faster, fairer matching
- A clear reason for each match
- Built to scale safely
Technology Consultancy
Dynamics 365
This fast-growing startup needed a secure workspace and a reliable way to manage sales.
We set up Dynamics 365 for the pipeline and SharePoint for documents, linked together.
Outcomes
- Sales pipeline in one place
- Documents linked to deals
- A secure base to grow
Electricity Transmission Operator
SharePoint + Power Automate
The client was moving its Objective records system to the cloud, but files kept falling out of sync with SharePoint, which put compliance at risk.
We built a Power Automate integration that keeps files up to date between Objective and SharePoint Online, in line with their cybersecurity rules.
Outcomes
- Less manual document handling
- Files kept current in SharePoint
- Stronger data protection and compliance
Pharmaceutical Company
Power BI
The client’s Power BI reports needed more speed, clearer visuals and a shared home so teams could work from the same numbers.
We rebuilt the reports in a shared workspace, tuned them for speed and redesigned the visuals for both leaders and analysts.
Outcomes
- Faster, easier-to-read dashboards
- One shared source for reporting
- Clearer insight for decisions
State Education Department
Identity + Automation
Assigning Microsoft licences at this state education department was a slow, manual job that struggled to keep up with growing staff numbers.
We automated licence assignment from HR data using Azure AD groups and PowerShell, starting with a proof of concept.
Outcomes
- Licences assigned automatically
- Lower admin overhead and cost
- Auditable, compliant process
Engineering Consultancy
SharePoint
The client had an outdated intranet that made it hard to find software, product and quality documents.
We built a new SharePoint Online intranet with tailored search and filters, branded to match their identity.
Outcomes
- Quick access to key documents
- Search built around how they work
- A modern, on-brand intranet
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